Questions Patients Ask Us
Appointments
How do I book an appointment?
You can request an appointment through our online appointment form, or by contacting our team directly using the phone number and email listed on our Contact page.
What should I bring to my appointment?
Please bring a valid form of identification, any previous medical records relevant to your visit, a list of current medications, and your insurance or HMO information if applicable.
Do I need a referral?
This depends on the service you are seeking. Our general medicine and emergency services do not require a referral. Some specialist clinics may require one — our team can advise you when you book.
Contact
How do I contact the hospital?
You can reach us using the phone number, email address and WhatsApp contact listed on our Contact page.
Where is the hospital located?
Our address is listed on our Contact page along with directions.
Insurance
Do you accept health insurance?
Please see our Insurance & HMO page for current information on accepted insurance providers.
Do you work with HMOs?
Please see our Insurance & HMO page for current information on our HMO partners.
Services
What services are available?
We offer general medicine, emergency care, specialist care, dental care, laboratory services, diagnostic imaging, pharmacy, maternity care, paediatrics, health screening, surgical services and physiotherapy. See our Services page for details.